Frequently Asked Questions
Find clear answers about reservations, children, rooms, hotel services, check-in and location. For anything not covered here, contact Denis Hotel.
Booking and reservations
What room types are available?
Denis Hotel offers Double Rooms, Twin Rooms, Triple Rooms, Family Suites and Guest Rooms. Available room types depend on your selected dates and number of guests.
How can I book a room?
You can search available rooms and complete your reservation directly through the Denis Hotel website. You may also contact reception if you need help before booking.
What payment methods are accepted?
Accepted card types include Mastercard, Visa, UnionPay, Discover, Maestro, Diners Club and JCB. The payment options available for your reservation are shown during checkout.
What is the cancellation policy?
Cancellation conditions depend on the room rate and booking terms you select. Flexible bookings may be cancelled for a full refund up to 7 days before arrival. A cancellation made less than 7 days before arrival may be charged at 100% of the reservation value. Non-refundable reservations are not eligible for a refund. Always review the exact terms shown before confirming your booking.
Check-in and check-out
What are the check-in and check-out times?
Check-in is available from 12:00. Check-out is until 12:00 on the day of departure.
Can I request early check-in?
Early check-in is subject to room availability and may involve an additional charge. Contact reception before arrival so the hotel can confirm whether it is possible.
Is late check-out available?
Late check-out may be possible when agreed in advance with reception. It depends on room availability and may involve an additional charge.
Can I arrive late?
The hotel has a 24-hour front desk. It is still helpful to inform reception when you expect to arrive late, particularly if your travel plans change.
Children and guest policies
Are children welcome at Denis Hotel?
Yes. Children are welcome at Denis Hotel. However, the hotel does not provide additional beds, baby cots or cribs. Children must use the existing bedding in the selected room.
Are extra beds, baby cots or cribs available?
No. Denis Hotel does not provide extra beds, baby cots or cribs. Guests travelling with children or infants must use the room’s existing bedding.
How should I include a child in my reservation?
Include every adult and child when searching for a room. The available rooms must be suitable for the total number of guests. Adding a child does not add an extra bed or cot.
Are pets allowed?
No. Pets are not allowed at Denis Hotel.
Is smoking allowed?
Smoking inside guest rooms is strictly prohibited.
Amenities and services
Is breakfast included?
Yes. Breakfast is included in the room price.
Is Wi-Fi available?
Yes. Free Wi-Fi is available throughout the property and in all guest rooms.
Is parking available?
Yes. Free parking is available for hotel guests.
Is laundry service available?
Yes. Laundry service and ironing facilities are available. Ask reception for current arrangements and any applicable charges.
Is there a 24-hour front desk?
Yes. Denis Hotel has a 24-hour front desk.
Does the hotel have an elevator?
Yes. The hotel has an elevator, and upper floors can be accessed by elevator.
Rooms and facilities
What amenities are provided in the rooms?
Room amenities include air conditioning, heating, a flat-screen television with cable or satellite channels, free toiletries, a hairdryer, a private bathroom with a walk-in shower, a wardrobe, telephone, bed linen, towels, a fan and wake-up service.
Are the rooms soundproofed?
Yes. Guest rooms include soundproofing.
Do all rooms have a private bathroom?
Yes. Guest rooms include a private bathroom with a walk-in shower.
Location and transport
Where is Denis Hotel located?
Denis Hotel is located at 19 Diagoras Street, Nicosia 2123, Cyprus. The hotel is approximately 4 kilometres from the city centre.
How far is Denis Hotel from Larnaca Airport?
Denis Hotel is approximately 37 kilometres from Larnaca International Airport. Actual travel time depends on traffic and the transport option selected.
What places are near Denis Hotel?
Nearby destinations include the University of Cyprus, Filoxenia Conference Centre, Acropolis Park, Orphanides Shopping Mall and the Cyprus Museum. Distances vary, so check the Location page or request directions from reception before travelling.
Can reception help with directions or transport?
Yes. The 24-hour front desk can help guests with local directions and transport information.