Privacy Policy

Denis Hotel (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, make a reservation or stay at our hotel.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following information:

• Personal information: name, email address, telephone number, address and identification details where legally required.
• Booking information: stay dates, room preferences, guest details and special requests.
• Payment information: details required to process and manage a reservation.
• Technical information: device, browser, IP address and website usage information.
• Communication information: correspondence and enquiries sent to Denis Hotel.

1. Directly from you when you book, check in, contact us or request information.
2. Automatically through cookies, website logs and similar technologies.
3. From booking platforms, payment providers and other service partners.

• To process and manage reservations and payments.
• To provide guest support and respond to enquiries.
• To comply with legal, tourism and tax obligations.
• To improve our website and guest experience.
• To prevent fraud and protect our guests and premises.
• To send marketing communications where you have given consent.

• Contract: processing required to manage your booking and stay.
• Legal obligation: processing required under applicable law.
• Legitimate interests: improving services, security and operations.
• Consent: marketing and non-essential cookies.

We do not sell your personal information.

We may share information with payment processors, booking platforms, technical service providers and public authorities where required by law.

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

Personal information is retained only for as long as necessary for the purposes described in this policy and to satisfy legal, accounting and reporting requirements.

Under applicable data-protection law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion or restriction of processing.
• Object to certain uses of your information.
• Request transfer of your information.
• Withdraw consent where processing relies on consent.

Our website may use cookies and similar technologies. Please review our Cookie Policy for further information.

Our website may contain links to third-party websites. Denis Hotel is not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

For privacy questions or requests, contact Denis Hotel at info@denishotel.cy.